Jack Hensley, The Toro Company
I thought it was a great presentation. I think Joe Wheeler will be a hard act to follow!
Sherry Kronforst, SUPERVALU Inc.
Joe, the superb Keynote Presentation you delivered this past May was the perfect beginning to “Kick-off” our service improvement efforts.
Simon Leech, AIG American General
When you use real life examples and disperse a little humor and a little fun with it, it just makes it all the better.
Joe Wheeler is a bestselling author, speaker, and consultant. He is the CEO of CX/Digital and the author of three best-selling books on the topics of customer experience, digital leadership and corporate culture. His latest book, The Digital-First Customer Experience will be released in July of 2023, and describes the design strategies of leading brands including Nike, Amazon, CEMEX, Starbucks and others. He has held executive roles at Bank of America, The Forum Corporation and earned an MBA from Edinburgh Business School.