Digital First

CUSTOMER EXPERIENCE

Keynotes, Consulting and Virtual Solutions to ensure your organization thrives in the coming digital tsunami

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MEET JOE WHEELER

Jack Hensley, The Toro Company

I thought it was a great presentation. I think Joe Wheeler will be a hard act to follow!

Sherry Kronforst, SUPERVALU Inc.

Joe, the superb Keynote Presentation you delivered this past May was the perfect beginning to “Kick-off” our service improvement efforts.

Simon Leech, AIG American General

When you use real life examples and disperse a little humor and a little fun with it, it just makes it all the better.

MEET JOE WHEELER

Topics

Book Joe Wheeler

Speaking

SPEAKING

Watch Joe in action delivering the first of several keynotes based on the book.

Hear how Joe's new book is causing brands to rethink the experience they deliver today.

GenAI & The New Agenda for Growth

Watch this short preview of Joe Wheeler's new keynote aimed to help your organization understand how generative AI can power a digital flywheel for growth.

Interview

Joe Wheeler answers questions about his new book prior to his latest keynote presentation

Book Joe Wheeler

About

ABOUT

Biography

Joe Wheeler is a bestselling author, speaker, and consultant. He is the CEO of CX/Digital and the author of three best-selling books on the topics of customer experience, digital leadership and corporate culture. His latest book, The Digital-First Customer Experience will be released in July of 2023, and describes the design strategies of leading brands including Nike, Amazon, CEMEX, Starbucks and others. He has held executive roles at Bank of America, The Forum Corporation and earned an MBA from Edinburgh Business School.

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CLIENTS

PUBLICATIONS

"What Joe’s book ‘Managing the Customer Experience’ did for the experience economy, so his latest book will do for the digital economy. If you want to understand how to create leading edge CX, this book is for you."

Shaun Smith,

Founder Smith+Co

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